livecode starter plan (windows)

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lemodizon
Posts: 219
Joined: Thu Apr 05, 2018 3:33 pm

livecode starter plan (windows)

Post by lemodizon » Mon Jun 13, 2022 3:36 pm

Hi everyone,

I just purchased a starter plan.

I tried to run sample code just to check. I noticed something pop up (split second) before it displayed the message i want to display.

I use a desktop recorder that's why i captured the pop up message "Answer dialog"

How do you fix this?

Code: Select all

on mouseUp
	answer "Welcome to Livecode 9.6.7"
end mouseUp

Attachments
Capture.PNG
Thank you & God Bless Everyone :wink:

Regards,
lemodizon

dunbarx
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Re: livecode starter plan (windows)

Post by dunbarx » Mon Jun 13, 2022 4:11 pm

Hi never seen this on Mac.

You are talking about the thin horizontal "window" that says "Answer Dialog" below the card window and above the expected dialog window?

Craig

stam
Posts: 3069
Joined: Sun Jun 04, 2006 9:39 pm

Re: livecode starter plan (windows)

Post by stam » Mon Jun 13, 2022 4:16 pm

I just double checked on my installation on my work machine (LC 10 DP3) running Windows 10.
I cannot replicate this issue.

The titlebar is empty unless you give it a title...

what happens if you change your code to:

Code: Select all

on mouseUp
   answer "Welcome to LiveCode" titled "Hello!"
end mouseUp

dunbarx
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Re: livecode starter plan (windows)

Post by dunbarx » Mon Jun 13, 2022 4:24 pm

Stam.

On a Mac, titling a dialog puts the title text at the top center of the dialog "titleBar"

Craig

stam
Posts: 3069
Joined: Sun Jun 04, 2006 9:39 pm

Re: livecode starter plan (windows)

Post by stam » Mon Jun 13, 2022 4:56 pm

dunbarx wrote:
Mon Jun 13, 2022 4:24 pm
Stam.

On a Mac, titling a dialog puts the title text at the top center of the dialog "titleBar"

Craig
Craig

Not sure what you mean? This has nothing to do with the location of the titlebar text on various platforms.

I tested on Windows 10, as the OP had problem on Windows.
If i understood correctly he is seeing a 2nd window appear and disappear quickly as the answer dialog pops up. I noticed the titlebar of the answer dialog was empty and wondered if changing this would have an effect on the extra window (probably not).

Not sure how to explain what the OP is reporting as i was not able to replicate this - then again i don't have a starter account and perhaps there is something weird with that (phoning home or something).

Again though - location of mac titlebar text seems less relevant...
Attachments
simple answer.jpg

dunbarx
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Re: livecode starter plan (windows)

Post by dunbarx » Mon Jun 13, 2022 7:02 pm

Stam.

I am looking at what appears to be a very narrow horizontal window with the words "Answer Dialog" in it.

Maybe I am not seeing the correct number of windows on that screenshot, but it looks like 4, going from back to front, the SE, a card window, that thin window-like thingie, and an answer dialog.

It was the thin one that made me mention that a title in a Mac answer dialog always appears top center. This one appears topLeft.

Craig

lemodizon
Posts: 219
Joined: Thu Apr 05, 2018 3:33 pm

Re: livecode starter plan (windows)

Post by lemodizon » Tue Jun 14, 2022 1:07 am

stam wrote:
Mon Jun 13, 2022 4:16 pm
I just double checked on my installation on my work machine (LC 10 DP3) running Windows 10.
I cannot replicate this issue.

The titlebar is empty unless you give it a title...

what happens if you change your code to:

Code: Select all

on mouseUp
   answer "Welcome to LiveCode" titled "Hello!"
end mouseUp
Hi Stam,

Same result the answer dialog will appeared and it will disappear. I tried also LC 10 same result.
Attachments
Capture.PNG
Thank you & God Bless Everyone :wink:

Regards,
lemodizon

lemodizon
Posts: 219
Joined: Thu Apr 05, 2018 3:33 pm

Re: livecode starter plan (windows version 21H1)

Post by lemodizon » Tue Jun 14, 2022 1:20 am

Hello everyone,

I attached the video clip (zip file) so you can help me how to fix this.

This is my 2nd renewed as a starter plan in livecode. I already noticed this my first purchased (starter plan).

I just tested last night if it's gone unfortunately it appears again.

When i ran the program in the livecode community 9.6.3 it doesn't appeared (dialog box).

hoping livecode team will help on this.
Attachments
starter plan windows.7z
(130.74 KiB) Downloaded 104 times
Thank you & God Bless Everyone :wink:

Regards,
lemodizon

stam
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Joined: Sun Jun 04, 2006 9:39 pm

Re: livecode starter plan (windows version 21H1)

Post by stam » Tue Jun 14, 2022 9:31 am

lemodizon wrote:
Tue Jun 14, 2022 1:20 am
hoping livecode team will help on this.
did you contact them directly? there is not guarantee they'll see this here... perhaps email: support AT livecode DOT com with this video?
This is not normal behaviour and i'm not seeing it on either Windows or Mac...

S.

lemodizon
Posts: 219
Joined: Thu Apr 05, 2018 3:33 pm

Re: livecode starter plan (windows version 21H1)

Post by lemodizon » Tue Jun 14, 2022 1:22 pm

stam wrote:
Tue Jun 14, 2022 9:31 am
lemodizon wrote:
Tue Jun 14, 2022 1:20 am
hoping livecode team will help on this.
did you contact them directly? there is not guarantee they'll see this here... perhaps email: support AT livecode DOT com with this video?
This is not normal behaviour and i'm not seeing it on either Windows or Mac...

S.
Hi Stam,

I already emailed them. Today I tried to install my livecode starter plan in another PC windows 10 same result (dialog box appears).

Hope they can fix this I saved the money just to renewed my subscription coz i can't buy the standard plan for now.
Thank you & God Bless Everyone :wink:

Regards,
lemodizon

dunbarx
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Re: livecode starter plan (windows)

Post by dunbarx » Tue Jun 14, 2022 2:35 pm

Lemodizon;

I hope other Windows users will watch your demo and report back. But I suspect that nobody will see what you see.

I have had many occasions to report odd behavior that appeared only on my machine. There was no actual solution, since the issues were local to me alone. I either found some aspect of my own setup that caused the issues, worked around them or just moved on.

Have you tried your stack on another machine? Have you tried your stack using an earlier version of LC?

Craig

LiveCode_Panos
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Re: livecode starter plan (windows)

Post by LiveCode_Panos » Tue Jun 14, 2022 4:46 pm

Hello all,

Indeed, what Lemodizon describes is a bug on LC for Windows:

https://quality.livecode.com/show_bug.cgi?id=16298

This artefact is barely noticable on Windows 10/11 - at least in our tests here. We could see it in an older machine running Windows 7, as well as on a Windows VM while it was "busy" doing other stuff.

In any case, we are looking into fixing this, so I suggest adding your email in the cc list of the bug report to get notifications on progress updates.

Kind regards,
Panos
--

stam
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Joined: Sun Jun 04, 2006 9:39 pm

Re: livecode starter plan (windows)

Post by stam » Tue Jun 14, 2022 5:36 pm

Should have thought of searching the bug reports!
Thanks Panos

lemodizon
Posts: 219
Joined: Thu Apr 05, 2018 3:33 pm

Re: livecode starter plan (windows)

Post by lemodizon » Wed Jun 15, 2022 7:51 am

LiveCode_Panos wrote:
Tue Jun 14, 2022 4:46 pm
Hello all,

Indeed, what Lemodizon describes is a bug on LC for Windows:

https://quality.livecode.com/show_bug.cgi?id=16298

This artefact is barely noticable on Windows 10/11 - at least in our tests here. We could see it in an older machine running Windows 7, as well as on a Windows VM while it was "busy" doing other stuff.

In any case, we are looking into fixing this, so I suggest adding your email in the cc list of the bug report to get notifications on progress updates.

Kind regards,
Panos
--
Thanks Panos
Thank you & God Bless Everyone :wink:

Regards,
lemodizon

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