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livecode starter plan (windows)
Posted: Mon Jun 13, 2022 3:36 pm
by lemodizon
Hi everyone,
I just purchased a starter plan.
I tried to run sample code just to check. I noticed something pop up (split second) before it displayed the message i want to display.
I use a desktop recorder that's why i captured the pop up message "Answer dialog"
How do you fix this?
Code: Select all
on mouseUp
answer "Welcome to Livecode 9.6.7"
end mouseUp
Re: livecode starter plan (windows)
Posted: Mon Jun 13, 2022 4:11 pm
by dunbarx
Hi never seen this on Mac.
You are talking about the thin horizontal "window" that says "Answer Dialog" below the card window and above the expected dialog window?
Craig
Re: livecode starter plan (windows)
Posted: Mon Jun 13, 2022 4:16 pm
by stam
I just double checked on my installation on my work machine (LC 10 DP3) running Windows 10.
I cannot replicate this issue.
The titlebar is empty unless you give it a title...
what happens if you change your code to:
Code: Select all
on mouseUp
answer "Welcome to LiveCode" titled "Hello!"
end mouseUp
Re: livecode starter plan (windows)
Posted: Mon Jun 13, 2022 4:24 pm
by dunbarx
Stam.
On a Mac, titling a dialog puts the title text at the top center of the dialog "titleBar"
Craig
Re: livecode starter plan (windows)
Posted: Mon Jun 13, 2022 4:56 pm
by stam
dunbarx wrote: ↑Mon Jun 13, 2022 4:24 pm
Stam.
On a Mac, titling a dialog puts the title text at the top center of the dialog "titleBar"
Craig
Craig
Not sure what you mean? This has nothing to do with the location of the titlebar text on various platforms.
I tested on Windows 10, as the OP had problem on Windows.
If i understood correctly he is seeing a 2nd window appear and disappear quickly as the answer dialog pops up. I noticed the titlebar of the answer dialog was empty and wondered if changing this would have an effect on the extra window (probably not).
Not sure how to explain what the OP is reporting as i was not able to replicate this - then again i don't have a starter account and perhaps there is something weird with that (phoning home or something).
Again though - location of mac titlebar text seems less relevant...
Re: livecode starter plan (windows)
Posted: Mon Jun 13, 2022 7:02 pm
by dunbarx
Stam.
I am looking at what appears to be a very narrow horizontal window with the words "Answer Dialog" in it.
Maybe I am not seeing the correct number of windows on that screenshot, but it looks like 4, going from back to front, the SE, a card window, that thin window-like thingie, and an answer dialog.
It was the thin one that made me mention that a title in a Mac answer dialog always appears top center. This one appears topLeft.
Craig
Re: livecode starter plan (windows)
Posted: Tue Jun 14, 2022 1:07 am
by lemodizon
stam wrote: ↑Mon Jun 13, 2022 4:16 pm
I just double checked on my installation on my work machine (LC 10 DP3) running Windows 10.
I cannot replicate this issue.
The titlebar is empty unless you give it a title...
what happens if you change your code to:
Code: Select all
on mouseUp
answer "Welcome to LiveCode" titled "Hello!"
end mouseUp
Hi Stam,
Same result the answer dialog will appeared and it will disappear. I tried also LC 10 same result.
Re: livecode starter plan (windows version 21H1)
Posted: Tue Jun 14, 2022 1:20 am
by lemodizon
Hello everyone,
I attached the video clip (zip file) so you can help me how to fix this.
This is my 2nd renewed as a starter plan in livecode. I already noticed this my first purchased (starter plan).
I just tested last night if it's gone unfortunately it appears again.
When i ran the program in the livecode community 9.6.3 it doesn't appeared (dialog box).
hoping livecode team will help on this.
Re: livecode starter plan (windows version 21H1)
Posted: Tue Jun 14, 2022 9:31 am
by stam
lemodizon wrote: ↑Tue Jun 14, 2022 1:20 am
hoping livecode team will help on this.
did you contact them directly? there is not guarantee they'll see this here... perhaps email: support AT livecode DOT com with this video?
This is not normal behaviour and i'm not seeing it on either Windows or Mac...
S.
Re: livecode starter plan (windows version 21H1)
Posted: Tue Jun 14, 2022 1:22 pm
by lemodizon
stam wrote: ↑Tue Jun 14, 2022 9:31 am
lemodizon wrote: ↑Tue Jun 14, 2022 1:20 am
hoping livecode team will help on this.
did you contact them directly? there is not guarantee they'll see this here... perhaps email: support AT livecode DOT com with this video?
This is not normal behaviour and i'm not seeing it on either Windows or Mac...
S.
Hi Stam,
I already emailed them. Today I tried to install my livecode starter plan in another PC windows 10 same result (dialog box appears).
Hope they can fix this I saved the money just to renewed my subscription coz i can't buy the standard plan for now.
Re: livecode starter plan (windows)
Posted: Tue Jun 14, 2022 2:35 pm
by dunbarx
Lemodizon;
I hope other Windows users will watch your demo and report back. But I suspect that nobody will see what you see.
I have had many occasions to report odd behavior that appeared only on my machine. There was no actual solution, since the issues were local to me alone. I either found some aspect of my own setup that caused the issues, worked around them or just moved on.
Have you tried your stack on another machine? Have you tried your stack using an earlier version of LC?
Craig
Re: livecode starter plan (windows)
Posted: Tue Jun 14, 2022 4:46 pm
by LiveCode_Panos
Hello all,
Indeed, what Lemodizon describes is a bug on LC for Windows:
https://quality.livecode.com/show_bug.cgi?id=16298
This artefact is barely noticable on Windows 10/11 - at least in our tests here. We could see it in an older machine running Windows 7, as well as on a Windows VM while it was "busy" doing other stuff.
In any case, we are looking into fixing this, so I suggest adding your email in the cc list of the bug report to get notifications on progress updates.
Kind regards,
Panos
--
Re: livecode starter plan (windows)
Posted: Tue Jun 14, 2022 5:36 pm
by stam
Should have thought of searching the bug reports!
Thanks Panos
Re: livecode starter plan (windows)
Posted: Wed Jun 15, 2022 7:51 am
by lemodizon
LiveCode_Panos wrote: ↑Tue Jun 14, 2022 4:46 pm
Hello all,
Indeed, what Lemodizon describes is a bug on LC for Windows:
https://quality.livecode.com/show_bug.cgi?id=16298
This artefact is barely noticable on Windows 10/11 - at least in our tests here. We could see it in an older machine running Windows 7, as well as on a Windows VM while it was "busy" doing other stuff.
In any case, we are looking into fixing this, so I suggest adding your email in the cc list of the bug report to get notifications on progress updates.
Kind regards,
Panos
--
Thanks Panos