DavidBurleigh wrote:can you believe this. I have 2.9 and it doesn't support nested arrays. This product has been out for over 10 years - they support all kinds of stupid stuff like video, but they don't have the absolute basics; it's unbelievable.
If you need video it's not hard to believe.
As Jan noted, working around nested arrays hasn't been difficult for many of us shipping commercial products with Rev. But if you need video you need video, and about half the products we've shipped have been very video-intensive.
v2.9 was a fine version in its day, but that day was a couple years ago. It's not uncommon for software vendors to add new features at least annually, and the nested arrays you're looking for have been available for more than a year. Like any other publisher RunRev charges for upgrades but their upgrade fees are at least on par with industry norms, if not slightly better (compare to Adobe, for example).
And as you requested, in between v2.9 and 3.5 was 3.0 in which bug fixes were a major focus. They revamped not only significant portions of the code base for v3.0, but also their bug-tracking and testing tools and methods, with very strong results.
Sure, like all software there are still bugs in the code base, but given that Rev is far more akin to a virtual machine than any consumer app it may be more fair to compare Rev's bug count to OSes, a metric which strongly favors Rev. Suffice to say that v3.0 forward have been very stable and enjoyable to work with.
You can try out the current version for free. Check it out and see if you feel it's worth the upgrade fee.
As powerful as this software is, it sure is lacking in A LOT of areas - especially in the documentation.
I hear this often with many products, and while it's often a trade-off for publishers in terms of ROI I consider the desire for better documentation and other learning resource quite valid.
I would encourage you to keep posting your questions here, and if you have time to note how you tried to find the answer in the docs and where it came up short.
Writing good docs is a mysterious art, part cognitive psychology and part prognostication. All companies fail at it to varying degrees (Adobe makes a good example here too). But I feel it's critical for any company to take their docs seriously, and with your assistance there's much to be learned about how the mind of the new user works.
This Miller guy apparently knows nothing about marketing or software development
Software publishers large and small meet with unlimited advice, and it's understandably difficult to separate the wheat from the chaff. In such an environment few things influence as effectively as leading by example. Building a software company that's self-evidently more successful will prompt them, and a good many others, to want to learn how it was done. With such success influencing RunRev will be the least interesting thing that will happen.
There are at least a million software categories waiting to be defined; unlimited opportunities surround us.
Continued success -