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Not Compatible - not loading

Posted: Thu Jul 16, 2015 1:48 pm
by sims
Am using LC 7.0.5 (also tried with LC 6.7.6) with xcode 6.3.2
Builds a .app file, I make a .ipa file
all seems groovy.

On loading from iTunes onto my iPod Touch that is currently running iOS 8.3 the process stops at:

"was not installed on sims ipod because it is not compatible with this ipod"

Anyone have some advice?

Thanks
sims

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 1:58 pm
by LCNeil
Hi Sims,

Try installing through Xcode instead. Open Xcode and then navigate to "Windows---->Devices" this will give you an overview of any connected iOS devices.

Select your iPod and drag the .app file into the "installed app" section of the device organiser. This should install the app or give a more useful error if it fails.

One this to note is that there is an Xcode bug that sometimes occurs when you attempt to install an app onto a device. If this occurs Xcode will show a dialog with "..... its not compatible with ....", but if you attempt to deploy again, installation will work as expected.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 2:45 pm
by sims
Thanks Neil

Did as asked and get the following - any suggestions?

Can't install application

The info.plist for application blah blah specifies device capability requirements, which are not met James's iPod touch

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 2:56 pm
by LCNeil
Hi Sims,

Make sure you have no options enabled, in your standalone settings, that are not present on your device (e.g. GPS, Telephony) as this is where this error usually comes from.. The easiest way to ensure this is to check "NA" for each item in the "Requirements and Restrictions" settings.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 3:07 pm
by sims
This time i got a "Install Command Line Developer Tools" dialog - which it seemed to do.

Now got as far as installing onto the iPod Touch but it displays the "Installing..." text under the file.

Any clues on that one??

sims

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 3:11 pm
by LCNeil
To make sure command line tools are setup correctly, open up Xcodes preferences and navigate to "locations". In here there will be a drop down next to "Command Line Tools". If this is blank, make sure to select any of the available options from the drop down and attempt to deploy again.

If that fails, post a screenshot of what you see and we will attempt to help further :)

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 3:36 pm
by sims
Back at ya Neil... ;-)

Selected in xcode pref's the proper xcode 6.3.2

rebuilt me app

installed but still get "Installing..." under the app.

Time for a voo doo chant?

sims

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 3:53 pm
by LCNeil
Hi Sims,

Never come across this one before. After it transffered via Xcode, it should be immediately available to test on your device. Have you tried deleteing the app from your device and installing again?

What version of iOS is on your iPod touch? Can you post your stack here and I'll test on one of your development devices to see if we can replicate the issue?

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 4:13 pm
by sims
Thanks Neil

iOS 8.3 (12F69) is on the iPod Touch

The stack is for a client's project, worked fine in the Simulator, but i did have this stack installed on this same iPod Touch maybe 5 or 6 months ago. Worked fine then. UnfortunatelyI cannot put this stack out anywhere.

I'm going to make a simple "Hello World" and go through the process.
Will let you know here how it goes.

Will also try a trick taught to me by Andre when he stayed at my flat. We arranged four Ganesha statues around his machine and a UDP thingie started working nicely. That "U" does stand for unreliable ya know, so maybe it woulda worked anyway. ;-)

"I'll be back..."
sims

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 5:46 pm
by jacque
Double check the provisioning certificate and make sure it has the UUID for the device assigned (and that it hasn't expired.)

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 6:59 pm
by sims
jacque wrote:Double check the provisioning certificate and make sure it has the UUID for the device assigned (and that it hasn't expired.)
You are such a Goddess.

I deleted an old cert, made the app again after checking things out, and of course it worked.
Must have read duplicate/expired certs cause trouble a million times.

You are such a Goddess.
I am a mere humble, slob of a man - but you knew that already.

sims

Re: Not Compatible - not loading

Posted: Thu Jul 16, 2015 7:30 pm
by jacque
Less a goddess, more a battle-scarred developer who made the same mistake and wasted hours figuring it out.