Problems viewing RunRevLive.13 simulcast video
Posted: Tue Jan 14, 2014 11:47 am
Hello,
I purchased the log in to the RunRevLive.13 simulcast which should give me access to the recorded video but I am experiencing problems viewing the videos which are streamed using Ustream. Initially I put the problem down to a slow ADSL internet connection but recently I have started testing a 4G connection which gives me download speeds in excess of 7 Mbps. I won't bore you with my fault finding attempts but I am interested in what others are presented with when they view the videos. I am presented with a page of video players which may or may not populate with a still from the video. Hitting play may play an advert but when the advert finishes nothing else happens. At no time am I prompted for a password. I suspect that the password / advert mechanism is failing in someway and I have reported the problems to support. However Heather says that my report is the only one they have of this nature which points to a problem local to my computers / internet connection. My next step is to take a laptop to my local library where they have a high speed internet connection and conduct some tests there.
So please write about you successful viewing of any of the RunTRevLive.13 video.
I purchased the log in to the RunRevLive.13 simulcast which should give me access to the recorded video but I am experiencing problems viewing the videos which are streamed using Ustream. Initially I put the problem down to a slow ADSL internet connection but recently I have started testing a 4G connection which gives me download speeds in excess of 7 Mbps. I won't bore you with my fault finding attempts but I am interested in what others are presented with when they view the videos. I am presented with a page of video players which may or may not populate with a still from the video. Hitting play may play an advert but when the advert finishes nothing else happens. At no time am I prompted for a password. I suspect that the password / advert mechanism is failing in someway and I have reported the problems to support. However Heather says that my report is the only one they have of this nature which points to a problem local to my computers / internet connection. My next step is to take a laptop to my local library where they have a high speed internet connection and conduct some tests there.
So please write about you successful viewing of any of the RunTRevLive.13 video.