Homepage black?

MaxV · Post by **MaxV** » Tue May 05, 2015 5:18 pm

Hello,
livecode homepage is a black laptop on winXp, is it normal?

I get this:

LCNeil · Post by **LCNeil** » Tue May 05, 2015 5:25 pm

Hi Max,

What browser are you using? What you should see is video playback creating a simple app. The is implemented using HTML5 video tags so the first thing I would check is if your browser supports this.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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MaxV · Post by **MaxV** » Wed May 06, 2015 12:26 am

Firefox, last version (37).

MaxV · Post by **MaxV** » Wed May 06, 2015 10:37 am

Probably embedding a youtube video would be more compatible.

LCNeil · Post by **LCNeil** » Wed May 06, 2015 10:45 am

Hi Max,

We've used our own video hosting to give us more control over the player, branding and analytics. I've had a quick internet search for the issue you are experiencing and it does seem like a known issue with Windows XP and Firefox.

More information on this can be found here-

https://support.mozilla.org/en-US/questions/1053509

One thing to try would be using an alternative browser (e.g. chrome) to see if this issue still occurs. This would rule out any browser specific issues.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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MaxV · Post by **MaxV** » Wed May 06, 2015 2:40 pm

I tried:

Firefox 37 = black laptop
Opera 23 = black laptop
Internet explorer 8 = "your browser doesn't' support HTML5" and a mess of website, unusable
Google Chrome OK

A bad homepage is a very negative advertising for a coding company, I suggest you to use normal HTML and images in the top part of homepage, and to put videos in other parts of homepage or in another page of website. I think that I am not the only one who thought that website was under construction.

MaxV · Post by **MaxV** » Wed May 13, 2015 10:56 am

Hi Neil,
see also this thread: http://forums.livecode.com/viewtopic.php?f=5&t=24279
I suppose that at least starting homepage should be totally redesigned.

LCNeil · Post by **LCNeil** » Wed May 13, 2015 4:38 pm

Hi Max,

I've passed both forum posts onto the relevant teams who will be able to investigate further.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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richmond62 · Post by **richmond62** » Wed May 13, 2015 5:57 pm

That page is really sexy using Firefox 37.0.2 on Xubuntu 15.04

all sorts of animated stuff! Lovely.

MaxV · Post by **MaxV** » Mon May 18, 2015 11:38 am

Black screen also on Linux Ubuntu Lucid lynx (2010-2014) and Firefox 20.

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