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Homepage black?

Posted: Tue May 05, 2015 5:18 pm
by MaxV
Hello,
livecode homepage is a black laptop on winXp, is it normal? :?
I get this:
Image

Re: Homepage black?

Posted: Tue May 05, 2015 5:25 pm
by LCNeil
Hi Max,

What browser are you using? What you should see is video playback creating a simple app. The is implemented using HTML5 video tags so the first thing I would check is if your browser supports this.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Homepage black?

Posted: Wed May 06, 2015 12:26 am
by MaxV
Firefox, last version (37). :(

Re: Homepage black?

Posted: Wed May 06, 2015 10:37 am
by MaxV
Probably embedding a youtube video would be more compatible. :?:

Re: Homepage black?

Posted: Wed May 06, 2015 10:45 am
by LCNeil
Hi Max,

We've used our own video hosting to give us more control over the player, branding and analytics. I've had a quick internet search for the issue you are experiencing and it does seem like a known issue with Windows XP and Firefox.

More information on this can be found here-

https://support.mozilla.org/en-US/questions/1053509

One thing to try would be using an alternative browser (e.g. chrome) to see if this issue still occurs. This would rule out any browser specific issues.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Homepage black?

Posted: Wed May 06, 2015 2:40 pm
by MaxV
I tried:
  • Firefox 37 = black laptop :(
  • Opera 23 = black laptop :(
  • Internet explorer 8 = "your browser doesn't' support HTML5" and a mess of website, unusable :( :(
  • Google Chrome OK :D
A bad homepage is a very negative advertising for a coding company, I suggest you to use normal HTML and images in the top part of homepage, and to put videos in other parts of homepage or in another page of website. I think that I am not the only one who thought that website was under construction.

Re: Homepage black?

Posted: Wed May 13, 2015 10:56 am
by MaxV
Hi Neil,
see also this thread: http://forums.livecode.com/viewtopic.php?f=5&t=24279
I suppose that at least starting homepage should be totally redesigned.

Re: Homepage black?

Posted: Wed May 13, 2015 4:38 pm
by LCNeil
Hi Max,

I've passed both forum posts onto the relevant teams who will be able to investigate further.

Kind Regards,

Neil Roger
--
LiveCode Support Team ~ http://www.livecode.com
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Re: Homepage black?

Posted: Wed May 13, 2015 5:57 pm
by richmond62
That page is really sexy using Firefox 37.0.2 on Xubuntu 15.04

all sorts of animated stuff! Lovely.

Re: Homepage black?

Posted: Mon May 18, 2015 11:38 am
by MaxV
Black screen also on Linux Ubuntu Lucid lynx (2010-2014) and Firefox 20.