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Password recovery
Posted: Thu Mar 16, 2017 2:24 pm
by PeterG
Hi guys I know this is not the forum for this subject but I am getting a bit worried.
I tried to do a password recovery but getting no response from the site (no email to reset password) after numerous attempts.
Also tried the online chat facility but it says out for the moment.
Is there any other way to get to support?
Many thanks
Peter G
Re: Password recovery
Posted: Thu Mar 16, 2017 4:45 pm
by LiveCode_Panos
Hi Peter,
I suppose you have already checked your spam folder, is that correct?
If yes, then you probably have to email LC support directly:
support@livecode.com
Best,
Panos
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Re: Password recovery
Posted: Thu Mar 16, 2017 6:21 pm
by PeterG
Thanks......Got sorted by support.
Had a bit of a panic attack
Thanks
Peter G
Re: Password recovery
Posted: Sat Mar 18, 2017 9:31 am
by PeterG
Oops not really the does not activate my latest LC update download.
Peter G
Re: Password recovery
Posted: Sat Mar 18, 2017 2:37 pm
by FourthWorld
None of the folks in this user-to-user forum can help you with registration issues. Please send an email about the problem to support AT livecode.com
Re: Password recovery
Posted: Sat Mar 18, 2017 7:43 pm
by PeterG
Got sorted.
The password that I was given was a temporary one.
All I had to do was to change my password and it worked.
Now I am really feeling like a fool
Many thanks
Peter G
Re: Password recovery
Posted: Sat Mar 18, 2017 7:57 pm
by FourthWorld
No worries, Peter. Hang out here long enough and you'll see how often we all make simple mistakes.
I'm just glad you're up and running with the license. Keep us posted if there's anything we can help with.