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WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 12:10 pm
by sphere
Suddenly pages and messages from yesterday and today are gone!! :evil:

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 12:41 pm
by bogs
Yah, I noticed the same thing, bizarre ain't it?

It is like we entered the twilight zone for forums :shock:

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 1:06 pm
by richmond62
AND you actually expect to get an answer out of LiveCode? 8)

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 1:11 pm
by sphere
Hope they can set it back....to this morning.
Who knows what else could be gone, like great hints and scripts and fun thingy's

Fun is you've mentioned Twilight Zone, which i told my daughter yesterday that i was on tv years ago(20+ years?) with short horror movies and such things. as she wants to see some more scary movies, but not to scary.
Hope it's not related, saying Twilight Zone and immediately strange things happen :mrgreen:

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 1:12 pm
by sphere
richmond62 wrote:
Mon Aug 26, 2019 1:06 pm
AND you actually expect to get an answer out of LiveCode? 8)
Don't know...ehhhr, Yes i guess

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 1:23 pm
by bogs
@sphere -
I loved the Twilight Zone so much I bought the series, great for all ages. I always thought Rod was a genius, the guy could take 1 room and 1 person, and make an entertaining show with almost no budget at all. Fantastic.

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 2:16 pm
by sphere
@Bogs. Ah yes great!

Well it reminded me on one episode, because we where watching Madagascar 2 (again? yes again :lol: ) (yes we like animations) and there is this scene where Alex the Lion watches out of the airplane window where this creature demolishes the engine, haha great!

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 4:11 pm
by jacque
LC is moving their server, the mailing list also went down the same day and portions of other services are also offline. Everything should be back soon, according to the response I received from my support ticket.

@Richmond, they do respond if you ask through designated channels.

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 4:28 pm
by richmond62
you ask through designated channels
If my school has to be closed for a day, or a teacher is ill and has to be replaced
I announce that to all the parents of children who attend the school: I do not
wait for them to ask . . .

. . . 15 years ago (when I started) I had 32 kids hanging around in the street
because I had not informed the parents that I had to go and have an emergency root canal "thingy."

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 4:50 pm
by jacque
You might have checked the web site where it stated they were undergoing maintenance. I put in a support ticket to see about the mailing list and Heather added she hoped her mail went through because the mail server was being iffy.

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 8:44 pm
by richmond62
being iffy
Quite.

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Mon Aug 26, 2019 9:09 pm
by mwieder
Ah. Iffy. Yes. As in bouncing all messages.
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/usr/local/cpanel/3rdparty/mailman/mail/mailman post use-livecode
generated by use-livecode@lists.runrev.com
local delivery failed


Reporting-MTA: dns; molly.livecode.com

Action: failed
Final-Recipient: rfc822;|/usr/local/cpanel/3rdparty/mailman/mail/mailman post use-livecode
Status: 5.0.0

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Tue Aug 27, 2019 5:12 am
by FourthWorld
richmond62 wrote:
Mon Aug 26, 2019 1:06 pm
AND you actually expect to get an answer out of LiveCode? 8)
If that is the expectation, writing to user-to-user support forum would not be an optimal choice.

If the goal is to get support from other users, these forums are well suited to that.

But if you want to write to the company, the best way to do that would be to write to the company.

The support AT livecode.com address is the best way to obtain support from the company.

In the case, it seems that isn't necessary: Jacque has confirmed what I'd read from Monte in the LiveCode Facebook group, that the servers are being revised and the team is working diligently to get everything in place ASAP.

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Tue Aug 27, 2019 1:46 pm
by [-hh]
I can see this thread in Firefox-Mac only, NOT in Safari-Mac or Chrome-Mac.
In Safari/Chrome-Mac are the pages you are missing NOT gone (but this thread) while in Firefox also newer messages are gone.

We have a selective Forum now ...

Re: WHY?? is the forum set back to saturday 24 august?

Posted: Tue Aug 27, 2019 2:40 pm
by heatherlaine
Dear me, its most peculiar. We are looking into it. Some of you will see this message and some will not, it seems.

We'll get it sorted out I'm sure, in the meantime I do apologise for the inconvenience to whomever is able to read this message.

It doesn't seem to be a Firefox/Chrome/Safari issue as such, we've tested in all browsers and some of the team here can see one set of messages, and some another.

I'd like to reassure readers that there is no conspiracy, we're not trying to select messages, hide messages, add to or delete any, its purely a technical glitch due to our recent extremely large and complex server move. We will continue to iron out the glitches. If any other odd behaviour or missing items are noticed, please report them to support@livecode.com - I can confirm the support email address is working correctly.

Best Regards,

Heather