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Can't access the full version of LCU

Posted: Wed Jul 31, 2013 10:45 am
by juanjo
Hello.

I just bought the bundle that includes LiveCode University, but I can not access the full version of LCU.

On my products page, within my profile on LiveCode web, I can see the username and key that I have been assigned, but they do not work. On the login dialog of LCU (clicking on a lesson pertaining to the full version) I get the message "Incorrect name or registration key."

I suppose it may be because the username contains Spanish characters.

What I can do?

Re: Can't access the full version of LCU

Posted: Wed Jul 31, 2013 11:01 am
by Klaus
Hola Juan,
juanjo wrote:Hello.

I just bought the bundle that includes LiveCode University, but I can not access the full version of LCU.
On my products page, within my profile on LiveCode web, I can see the username and key that I have been assigned, but they do not work. On the login dialog of LCU (clicking on a lesson pertaining to the full version) I get the message "Incorrect name or registration key."
I suppose it may be because the username contains Spanish characters.
What I can do?
write to -> support@runrev.com :-)


Best

Klaus

Re: Can't access the full version of LCU

Posted: Thu Aug 01, 2013 12:41 pm
by juanjo
Thanks Klaus,
It's solved now.