Reinstalled LiveCode

[athelene]

I just upgraded to Windows 10 and had to reinstall LiveCode. I thought I would just do a relicense. However, when I select that option and restart LiveCode, I'm not prompted for anything. How can I make sure my LiveCode install is properly set up with my current subscription? Thanks in advance for your help.

Athelene

[dave.kilroy]

Hi athelene and welcome to the forum - in the Help menu you should see an item called 'Re-license LiveCode', clicking this should re-start the activation process and try to connect to your licence

Dave

[athelene]

Thank you. I did that. Was prompted that LiveCode would restart. I clicked on OK but it never did restart. I manually restarted but don't see any prompts or anything. Was never asked for a subscription code or other identifier.

[dave.kilroy]

hmm - something going on but I don't have an answer for you - only some questions (and I don't have a win10 box to test on):

Is LiveCode being blocked access to the Internet or demoted to 'second-class-citizen' by win10 or your anti-virus? What version of LiveCode are you using? If LC8 or LC7.1(dp1) how about a more stable variant of LC7?

If nobody else here has an answer for you then you could contact LiveCode customer service...

Kind regards

Dave

[athelene]

Thank you for your message Dave. I'm using LC ver 7.0.6. Build 10038. I don't really know how to tell if LC is being blocked. No error messages from LC, the OS or AV. When I click on menu items such as tutorials and such, it seems to connect and give me what I expect. I'll contact customer support. Just wanted to be a good citizen and try the forums first.