Commercial 6.5.2 cuts off letters

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asw
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Joined: Sun Mar 02, 2014 9:57 pm

Commercial 6.5.2 cuts off letters

Post by asw » Mon Mar 10, 2014 2:45 am

I have Windows XP service pack 3. In the Commercial 6.5.2, it randomly cuts off half the letters in my script, in fields, on buttons... Even after I compile, it gives me this random behavior. I reported it as a bug a week or so ago and was told they couldn't duplicate it. I can attach a screenshot if necessary. I'm not making this up. Anyone have any ideas on this, or is it really a bug?

Mark
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Re: Commercial 6.5.2 cuts off letters

Post by Mark » Mon Mar 10, 2014 7:26 am

Hi,

Attach a screen shot, to make sure that everyone (me too) understands exactly what is going on. Can you post a link to the bug report? Does this happen occasionally or all the time? Have you asked RunRev if they have tested it with Win XP SP3?¨What are your hardware specs?

Kind regards,

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asw
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Joined: Sun Mar 02, 2014 9:57 pm

Re: Commercial 6.5.2 cuts off letters

Post by asw » Mon Mar 10, 2014 12:53 pm

Hello Mark,
It's a very random thing, but makes my compiled program completely unreliable. I've abandoned the commercial 6.5.2 because of this problem and gone back to community 6.1.1 The thing that drives me most crazy is that I spend a huge amount of time coding and then cannot rely on getting the results I expect. Please see attachment. This happens all over the place: in fields as you see in the attachment (which is completely unacceptable in the compiled product) and also in the scripts, which I can live with.
Attachments
cuts off.jpg
cuts off.jpg (4.11 KiB) Viewed 3780 times

Mark
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Re: Commercial 6.5.2 cuts off letters

Post by Mark » Mon Mar 10, 2014 12:57 pm

Hi,

It seems that your text is not antialiased. What happens if you change some display settings in Win XP? Try setting everything to default values. Does that make a difference? If it does, you can report that to RunRev.

Kind regards,

Mark
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Re: Commercial 6.5.2 cuts off letters

Post by jacque » Mon Mar 10, 2014 5:59 pm

It looks like the same thing that happens when you have tabstops set to a small value. I don't suppose you've set tabstops on those fields, but check. Regardless of the setting, try setting the tabstops to a very large value, like 500. Does it still happen if you do that?
Jacqueline Landman Gay | jacque at hyperactivesw dot com
HyperActive Software | http://www.hyperactivesw.com

Mark
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Re: Commercial 6.5.2 cuts off letters

Post by Mark » Mon Mar 10, 2014 6:15 pm

Jacque,

If I set the tabStops of a field to 3 and enter a value in that field, I see the value normally. If I set the borderColor to white and the vGrid to true, the text disappears completely. This doesn't look similar to OP's problem, but I guess he could check it.

Kind regards,

Mark
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