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LC 7.0.6 Comercial no oracle support
Posted: Wed Jul 15, 2015 1:01 am
by NtroP
I started with LC community edition (7.0.6) and realized that it provided no support for connecting to an oracle database. So I sprung for the commercial edition and when I use:
Code: Select all
put revOpenDatabase( "oracle", pDatabaseHost, pDatabaseName, pDatabaseUserName,pDatabasePassword ) into tConnectionID
I get:
revdberr,invalid database type
I'm on OS X running LiveCode Commercial Edition 7.0.6 Build 10038
Any idea what I'm doing wrong?
How do I get a refund?
Posted: Mon Jul 20, 2015 5:35 pm
by NtroP
I'm sorry I paid for the commercial version now. It doesn't do what was promised and all I get for support are crickets chirping. How do I get a refund?
Re: LC 7.0.6 Comercial no oracle support
Posted: Mon Jul 20, 2015 6:03 pm
by FourthWorld
The dialog box you showed includes the email address for support. While this user-to-user forum can be helpful, for issues like this you may want to write to the company directly for assistance.
Re: LC 7.0.6 Comercial no oracle support
Posted: Mon Jul 20, 2015 10:06 pm
by dave.kilroy
Hi NtroP, as Richard says contact LiveCode directly, I bet they'll be helpful - let us know how you get on...
It seems that the folks at LiveCode have introduced a bug (or bugs?) into their database drivers recently - just today I discovered that LC 7.1(dp1) can't connect to sqlite when in iOS (
http://quality.runrev.com/show_bug.cgi?id=15619) - in Android and everywhere else its fine - I'm guessing they've done something to trash some of their database drivers for some platforms
And looking in quality.livecode.com I see that sqlite has also been failing (or was failing and is now fixed) in LiveCode Server (
http://quality.runrev.com/show_bug.cgi?id=15513) - so I suspect we've all been hit by 'different flavours' of the same bug
Kind regards
Dave
Re: LC 7.0.6 Comercial no oracle support
Posted: Mon Jul 20, 2015 10:23 pm
by NtroP
Thanks. I've submitted a ticket but haven't heard anything back yet. If/when I do I'll post it.
Re: LC 7.0.6 Comercial no oracle support
Posted: Tue Jul 21, 2015 12:05 pm
by LCNeil
Hi NitroP,
Questions on the public forums can sometimes slip through the net so, in instances like this, I would recommend contacting support directly (as you did) or posting a question on the dedicated commercial forum.
With that being said, there does seem to be an issue with connecting to Oracle databases in the latest versions of LiveCode. I was able to test this by installing Oracle Database Express and then attempting to connect to this. This resulted in the
revdberr,invalid database type message, no matter what combination of LC and revOpenDatabase I used.
As this is the case, I have submitted a bug report with our QC team who will be able to investigate this further-
http://quality.runrev.com/show_bug.cgi?id=15626
Thank you for bringing this issue to our attention.
Kind Regards,
Neil Roger
--
LiveCode Support Team ~
http://www.livecode.com
-
Re: LC 7.0.6 Comercial no oracle support
Posted: Tue Jul 21, 2015 5:16 pm
by NtroP
Thanks! Since I'm new to LiveCode, how should I watch for a fix? Will I be notified? Will there be a patch or just the next minor release update?
Re: LC 7.0.6 Comercial no oracle support
Posted: Tue Jul 21, 2015 5:30 pm
by dave.kilroy
NtrOP, if you haven't already, go to the bug report Neil created (
http://quality.runrev.com/show_bug.cgi?id=15626) and add yourself to the CC list (indicated by the red box in the screenshot below):
Then, whenever someone makes a further comment or makes some change in the report you will get an email...
Dave
PS: just to give you a temporary work-around - could you use an older version of LiveCode until they bring out the next version?