Page 1 of 1
Error opening Livecode
Posted: Mon Nov 20, 2023 7:49 pm
by pink
Anyone else having an issue logging into LC? I can't get into the website not the program. Had no problem yesterday, today I can't start it up.
Livecode says "the email you have entered is unrecognizable."
livecode.com says: "There was an error logging in. Please check your details and try again."
My email and pasword haven't been changed by me, so I am like dead in the water.
Re: Error opening Livecode
Posted: Mon Nov 20, 2023 8:14 pm
by dunbarx
I just got in without issue. ("
https://livecode.com")
Using Safari on a Mac.
Craig
Re: Error opening Livecode
Posted: Mon Nov 20, 2023 8:24 pm
by FourthWorld
The situation is even weirder here for me: the main site loads okay, but on my phone I can't find where to log into my customer account at all. I had hoped to help test this report, but either I'm blind or there's a template issue that doesn't render an important link when accessing on a phone.
Re: Error opening Livecode
Posted: Mon Nov 20, 2023 8:38 pm
by Klaus
LC had some problems, which are now fixed!
Please try again.
Re: Error opening Livecode
Posted: Mon Nov 20, 2023 9:51 pm
by pink
all good now!
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 5:25 am
by FourthWorld
Can anyone else log in from a phone? I still don't see the link.
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 5:41 am
by dunbarx
Richard.
I just did on an iPhone.
Craig
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 6:31 am
by FourthWorld
dunbarx wrote: ↑Tue Nov 21, 2023 5:41 am
Richard.
I just did on an iPhone.
I probably just missed the link. Where is it?
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 3:33 pm
by dunbarx
Richard.
I just entered "
https://livecode.com" and pushed a button.
Craig
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 5:14 pm
by FourthWorld
That's what I was hoping do to. Where is the button? Can you describe which part of the layout I can find it in?
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 5:37 pm
by SparkOut
On android (Samsung Internet browser) on the livecode.com site there's a hamburger menu in the top bar.
Opening that shows the login option near the bottom of the page of menu items, to the right of the button for starting a trial.
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 7:07 pm
by dunbarx
Richard.
I thought you could not even access the site, not that you were stalled once there. I have no issue either getting there or navigating once there. (iPhone)
Craig
Re: Error opening Livecode
Posted: Tue Nov 21, 2023 9:51 pm
by FourthWorld
SparkOut wrote: ↑Tue Nov 21, 2023 5:37 pm
On android (Samsung Internet browser) on the livecode.com site there's a hamburger menu in the top bar.
Opening that shows the login option near the bottom of the page of menu items, to the right of the button for starting a trial.
Ah, thank you. It's the tiny text next to the big blue button. Not a bad placement once you see it, but I managed to miss it in several hunts.
I had hoped that anything not easily findable in the main menu up top would at least be linked in the comprehensive footer. But alas, the footer is no longer comprehensive, now just a few links.
It seems they've even removed the last remaining link to the page that showed LC has a community of third party consulting developers. Now newcomers think the only people available to help is just the vendor, that after a quarter century they've attracted no community of services.