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uninstaller doesn't work

Posted: Mon Nov 10, 2008 10:23 pm
by billworld
Boy this just gets better and better...

Now I can't even get the uninstaller to work.

See the screen shot at

<http://www.billdoerrfeld.com/RunRev/Bu ... tall.html>

There's no "next" button on the screen allowing one to initiate an uninstall.

Given oddities with my install, I wanted to uninstall and re-install.

Is it safe to just delete the Runtime Revolution folder in the Apps folder? Or, are their libraries and the like installed elsewhere in the OS (on Mac OS X)?

Thanks

Bill

Posted: Mon Nov 10, 2008 11:06 pm
by BvG
On Mac OS X there are certain setting files in the properties folder which is normally here:
/Users/<Username>/Library/Preferences/Runtime Revolution

In addition there might be files pertaining to licensing and crashes here:
/Users/<Username>/Library/Application Support/Runtime Revolution

There might be caches and other temporary files elsewhere, but they won't affect Rev, as far as I know.

Posted: Tue Nov 11, 2008 3:33 am
by billworld
Thanks. Out of curiosity, does the Uninstaller on your system have a "Next" button (allowing it to actually run)?
BvG wrote:On Mac OS X there are certain setting files in the properties folder which is normally here:
/Users/<Username>/Library/Preferences/Runtime Revolution

In addition there might be files pertaining to licensing and crashes here:
/Users/<Username>/Library/Application Support/Runtime Revolution

There might be caches and other temporary files elsewhere, but they won't affect Rev, as far as I know.

Cannot Uninstall

Posted: Wed Nov 26, 2008 2:01 pm
by oulmanpe
I have the exact same issue when trying to uninstall Run Rev Studio 3 trial edition. No "Next" button when uninstaller launches. Has anyone confirmed if this is a bug or if there is a work around (other than just deleting files)?

Re: Cannot Uninstall

Posted: Wed Nov 26, 2008 4:02 pm
by billworld
oulmanpe wrote:I have the exact same issue when trying to uninstall Run Rev Studio 3 trial edition. No "Next" button when uninstaller launches. Has anyone confirmed if this is a bug or if there is a work around (other than just deleting files)?
It's a bug... RR is aware of it.

No Next button in uninstaller

Posted: Fri Feb 20, 2009 5:23 pm
by Steve J
I found out thru playing with the RR uninstaller that you can just hit ENTER key and it does the "Next" button selection for you.. Hope this helps

Steve

Re: No Next button in uninstaller

Posted: Sun Jul 12, 2009 2:23 am
by skider86
Beware...I hit the Enter key to uninstall on the Windows platform, rebooted and the contents of Add/Remove Programs was corrupted.
Steve J wrote:I found out thru playing with the RR uninstaller that you can just hit ENTER key and it does the "Next" button selection for you.. Hope this helps

Steve

RunRev - Forever?

Posted: Sun Jul 12, 2009 8:04 am
by !Jerry!
I used the "Cleanse Uninstaller Pro" and RR had no chance 8)

Re: No Next button in uninstaller

Posted: Mon Jul 13, 2009 1:12 pm
by shadowslash
skider86 wrote:Beware...I hit the Enter key to uninstall on the Windows platform, rebooted and the contents of Add/Remove Programs was corrupted.
Yah! I got that too, good thing I managed to Restore it through the Windows Restorer something utility.... Another user seem to have problems uninstalling to so I suggest you use the program on this topic... http://forums.runrev.com/phpBB2/viewtop ... 2145#12145