Small/big problems on Linux

ale870 · Post by **ale870** » Sun May 03, 2009 5:04 pm

Hello,
I'm using Revolution Enterprise on Linux (authoring).
But I'm discovering several small but very important problems.
Here a couple of them:

1) play audioClip after play horrible noise. I found that this error was even in version 2.9, but I found it in version 3.5... How can I fix it?

2) the cipherNames does NOT work! Even encryption seems work well, that functions does not.

Can you update me about the situation? In fact it seems Linux version is really more buggy than Windows one (I switched to work in Linux for several reasons, and I worked in Windows since a week ago).

Thank you.-

ale870 · Post by **ale870** » Tue May 05, 2009 5:36 pm

Any information about audio?
I need to make a 2D game, I have three other friends that are waiting for me, but I cannot continue since I don't know if my game will ever work on linux (due to the audio problems).

Please can you help me?
Any good (reliable) workaround?

Thank you.

ale870 · Post by **ale870** » Wed May 06, 2009 9:09 am

UPDATE 2:

I installed quicktime version for Linux (found in my Linux mint repository), and now quicktime movies work well even inside the "Player" visual control.
But my problem is play audioclip not yet works at all.

Please can you give me some hints please?

Thank you.

gyroscope · Post by **gyroscope** » Wed May 06, 2009 11:52 am

Hi ale870, I use a Mac but thought I'd try out play audioClip again. After trying to play a referenced clip, I too get horrible distorted noise (playing wav or aiff).

I was prepared to write to ask if you are using 3.5, thinking there might be a bug there or something, when I thought I'd try it out in Rev 2.9. I got the same result, horrible noise which is most strange as it use to work no problem.

I know that's no help to you but at least you know you're not alone with this prob...

Edit: the plot thickens: I've got a audio file to play fine, but another one is just distorted noise but plays fine via the player. Bit of a mystery to me what this problem is...sorry I can't help here.

bn · Post by bn » Wed May 06, 2009 1:09 pm

gyroscope,

could you post what kind of file you try to play. If it is wav then there are many funny wav encodings.
I just ran into the problem that Skype used to encode wav in a idiosyncratic way that only Skype could play, everywhere else it would give noise. (it was probably a bug on their side, they fixed it.)
I just could be that the file format of your audio file is not supported.

On a Mac, I tried to import as a referenced control a wav file and it played fine. Importing another wav file as an audioclip played also fine, before and after the referenced control.

Do you have a recipe for the 'noise' on a Mac?

Maybe with different files on Linux audio might work, but that is just a guess since I dont know anything Linux
regards
Bernd

ale870 · Post by **ale870** » Wed May 06, 2009 1:33 pm

On Windows version sometimes I got an horrible sound, but I thought that there were file encoding problems (maybe Rev does not correctly recognize all formats with all funny options... even if other media players, like vlc, ms media player, etc... correctly recognize them....... )

Instead, in Linux, I cannot find any way to reproduce any sound. I tried to import it, or use it as a file, but... nothing. No sound.

Now, I do not understand why any administrator does not help me to better understand what's the problem, or how to find a workaround. No answer.
I think this is bad. I spent a lot of money (BIG sacrifice for me!) to get encryption (does not work very well, since the cipherName does NOT work), get Linux version authoring (no sound support!).
How can someone say that Rev is cross MULTIMEDIA CROSS-PLATFORM system without these important features?! This is not a simple bug. I noticed, reading in other posts, that audio problems under linux are very frequent.

Maybe I'm wrong, and since I only wish to use my product.

Please! Can someone help me to solve the problem? I DO NOT WANT TO USE WINDOWS. I'm a Linux user (for me, Windows is valid only as a platform to distribute the product).

Thank you.

bn · Post by bn » Wed May 06, 2009 2:06 pm

ale870,
sorry to hear this.
This forum is not the support forum for RunRev. If you want answers from them you have to write to support at runrev.
They usually are quite helpful.
The users of this forum are, em, just users. So may be nobody knows enough about linux and the audioproblem to try to answer this.
There are a lot of knowledgeable and helpful people around here, just not for all problems.

Do go for a support question at runrev. And please let us know what how it turns out. It would help if you are as specific as possible with regard which linux disro etc. and what kind of files specifically you want to use.

regards
Bernd

ale870 · Post by **ale870** » Wed May 06, 2009 4:03 pm

Thank you!
Even if I'm a licensed user I didn't use official support.
I thought that even this forum "contained" RunRev official experts.

I will forward my problem to the official support.

Thank you again.

gyroscope · Post by **gyroscope** » Wed May 06, 2009 7:36 pm

Hi Bernd

Do you have a recipe for the 'noise' on a Mac?

Well it doesn't seem to matter whether it's aiff or wav, some aiffs and some wavs play using "play audioclip" from a referenced sound; others give just noise.

I guess there might be other sorts of weird encodings with aiff as well, although it's still strange to me that a referenced sound that plays as noise works fine when played via a player object.

P.S Hope ale870 has some joy with Rev official support. It sounds like the Linux platform has worse problems...

bn · Post by bn » Wed May 06, 2009 8:49 pm

gyroscope,

I dont know what rev is using to play audioclips.
the docs say:
Audio clips can be in WAV, AIFF, or AU format

Whereas a player object can play any format for that quicktime has a codec. So there might be some restrictions to the various options on compression bit size etc for wav or aiff that revolution can play from an audioclip.

It would be interesting to find an audioclip that plays well and plays noise in the player object.

anyways

regards
bernd

Bernard · Post by **Bernard** » Fri May 08, 2009 6:53 pm

There is a problem with the way Rev expects SSL to be configured on Linux.

I reported this with regard to 2.9 in September 2008. As far as I know it has not been fixed.

There is a workaround attached to the bug report:
http://quality.runrev.com/qacenter/show_bug.cgi?id=7149

However, it is unlikely that you will be able to apply the workaround consistently with regard to installations where you (or your user) does not have root/admin access.

We are not alone in complaining about this bug:
http://quality.runrev.com/qacenter/show_bug.cgi?id=7814