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Web Standalone - MouseUp Works/MouseMove does not

Posted: Fri Mar 14, 2025 2:03 am
by JereMiami
I had an earlier post about the signature widget not working on a web standalone. But I do not think it's the widget that is the problem. It appears mouseDown is sent when the user first places their finger to the screen (the widget also places a small dot in the appropriate mouseLoc). Yet when the finger is moved, mouseMove is either not sent or it is cut off abruptly after a distance of a single pixel (the widget nor any object or the card itself is receiving the mouseMove appropriately).

Is there something I am missing here? What message is being sent to track the user's finger if mouseMove/touchMove is not being sent?

Re: Web Standalone - MouseUp Works/MouseMove does not

Posted: Thu Jul 10, 2025 9:02 am
by wholesalebuffa
When adding touchmove and touchstart: event listeners, you need to explicitly set passive: false. Make sure your event listener is attached correctly to the widget element itself. If the widget is a canvas, the listener must be on the canvas. Also, check if any parent element accidentally calls stopPropagation, which will prevent the event from bubbling up to the widget.