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Rev Online server unavailable

Posted: Tue Jun 22, 2010 5:48 pm
by Clarkey
Hi Folks, I'm not able to log into Rev Online - getting a connection failure. It has been like this for several days. Is there a server problem or do I need to sort something on my Mac?
Best,
Keith..

Re: Rev Online server unavailable

Posted: Tue Jun 22, 2010 7:27 pm
by doc
Hi Keith,
I just logged in from my Windows machine.... it was a bit slow to get connected, but no other difficulties.

Regards,
-Doc-

Re: Rev Online server unavailable

Posted: Tue Jun 22, 2010 8:39 pm
by Clarkey
Thanks for checking Doc. I can't remember if I've got in at all since upgrading to Enterprise last week?!?

Re: Rev Online server unavailable

Posted: Tue Jun 22, 2010 9:11 pm
by bn
Keith,

until you get the RevOnline issues sorted out you could still go to the web-RevOnline:
http://revonline2.runrev.com/
regards
Bernd

Re: Rev Online server unavailable

Posted: Wed Jun 23, 2010 8:31 am
by Clarkey
Hi Bernd, Thanks for the response and yes, that's what I'm doing. Is it the same content, just with the upload side of things missing?
Best,
Keith..

Re: Rev Online server unavailable

Posted: Wed Jun 23, 2010 9:25 am
by bn
Hi Keith,
Is it the same content, just with the upload side of things missing?
yes.
Some people complain about not being able to access RevOnline, I never heard why. So not much help here. It works for me reliably.
regards
Bernd

Re: Rev Online server unavailable

Posted: Wed Jun 23, 2010 11:13 am
by Clarkey
Thanks for the clarification. I've raised a support ticket and will see what that reveals.
Thanks,
Keith..