Wrong languages listed in store

[John]

I have two apps in the Mac App store. They list a range of languages in the store description (only english is actually supported). This is not something that you can set during app submission and appears to be read from the applications bundle.

I removed all of the language specific folders from the 'resources' folder in the bundle and resubmitted one app. It was rejected as an invalid binary.

I have users that are upset that the advertised language is not supported (as they should be). How can I remove language support without invalidating the binary? Any help would be greatly appreciated.

Thanks,
John

[andyh1234]

You have to leave the english language folder in, and remove the rest. If you right click on the app and select 'show package contents', then drill down into Contents -> Resources, you should be left with...

English.lproj (folder)
yourapp.rsrc (file)
standalone.icns (file)
standalongdoc.icns (file)

You also have to update the info.plist file in the contents folder to add the category, and ensure everything is correct (version numbers etc).

Once you have done this, then you go on to sign and package the app and submit it to Apple and once approved the languages disappear.

I had the same problem and changed the description in the meantime to start with 'This version of the app is in English only' to stop the flood of people saying it said it was available in all the other languages!

[John]

Thanks for the help. I will give it a go and update the app. It is a bit embarrassing (and unfair) to have an app listing languages it does not support.

[Klaus]

Hi guys,

this should be considered as a serious bug in my opinion!
Write a report to: bugs@runrev.com


Best

Klaus