Known Issues - (ALPHA) Web Plugin

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ronn
Posts: 26
Joined: Sun Apr 09, 2006 6:14 pm

Post by ronn » Sun Jul 26, 2009 12:56 am

Yes, I just tried again in Opera and find that all of the samples on the RunRev site DO work as expected. But if I try any others mentioned on the listserv such as:

http://www.digitalprogolf.com/Scorecues.html

or

http://xfiles.funnygarbage.com/~colinho ... track.html

I get nothing in Opera whereas they do work in the other browsers. Even more odd is that revWebPlayer.exe IS loaded when I tried these. Guess it must be some other setting I've got in Opera that is putting up a fight.

acidjazz
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Posts: 93
Joined: Mon Feb 16, 2009 2:37 am

Plugin and graphics problems with revMedia web ALPHA

Post by acidjazz » Wed Jul 29, 2009 5:18 am

I have a revlet (originally created in Studio, but saved as a revlet in Media 4.0) to work well on both Chrome and Firefox, but not on IE. In IE it says downloading plugin... and then just hangs. I don't have any other browsers open. Thoughts?

Also, even in Chrome and Firefox the splash page for this revlet doesn't show up at all. The runrev "loading" window sits there for a while and then it jumps to the next card in the stack. The splash page is supposed to do some simple graphics manipulations, e.g. set blendlevel, set startangle, move, etc. Everything else works including saving data via ftp to my server.

Anyone know why the splash page isn't appearing at all?

- Mark


ADDENDUM: I just noticed that transitions between the pages that are showing up (I use a fade to black) also aren't working.

paul_gr
Posts: 319
Joined: Fri Dec 08, 2006 7:38 pm

Post by paul_gr » Wed Jul 29, 2009 9:24 pm

What's the secret to getting this plugin to work with IE7 or IE8 on Vista?
All I get is a "Loading Plugin" message.

No problems with Firefox.

Paul

acidjazz
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Post by acidjazz » Wed Jul 29, 2009 9:31 pm

My problem exactly. Using Vista. Works on Chrome and Firefox, but not IE8.

Mark

paul_gr
Posts: 319
Joined: Fri Dec 08, 2006 7:38 pm

Post by paul_gr » Thu Jul 30, 2009 12:33 am

Got it working in Vista/IE8.
Turned UAC off, then installed the plugin by right clicking and "running as administrator"

Paul

shadowslash
Posts: 344
Joined: Tue Feb 24, 2009 6:14 pm
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Post by shadowslash » Thu Jul 30, 2009 12:36 pm

paul_gr wrote:Got it working in Vista/IE8.
Turned UAC off, then installed the plugin by right clicking and "running as administrator"

Paul
That needs to be indicated in the revWeb website in order for the users to know what to do instead of just receiving errors when trying it in IE8, the probable result if this isn't going to be done is that the users will just not use it.

But this is just my insight though... Image
Parañaque, Philippines
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paul_gr
Posts: 319
Joined: Fri Dec 08, 2006 7:38 pm

Post by paul_gr » Thu Jul 30, 2009 10:42 pm

I won't use it either. So far the plugin warnings are so draconian that no one will install it.
If I can't get it working easily in IE -- the browser most people use -- I'm not interested.
I'm assuming that the release version will be a lot more user friendly :)

Paul

shadowslash
Posts: 344
Joined: Tue Feb 24, 2009 6:14 pm
Contact:

Post by shadowslash » Sat Aug 01, 2009 5:23 am

paul_gr wrote:I won't use it either. So far the plugin warnings are so draconian that no one will install it.
If I can't get it working easily in IE -- the browser most people use -- I'm not interested.
I'm assuming that the release version will be a lot more user friendly :)

Paul
Right you are!! Image
Parañaque, Philippines
Image
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Nonsanity
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Post by Nonsanity » Mon Aug 03, 2009 5:52 am

Another thing I've found out about the alpha plugin, it doesn't shut down well.

In Terminal, you can type:

top -o cpu

...to get a live list of the tasks and programs that are taking up the most of your CPU's time. I had noticed that my MacBook Pro had been running slower and slower, culminating with a very jerky playback of a Netflix streaming movie. The Terminal command told me there were around 20 instances of the rev plugin running, all using quite a bit of CPU - Though I had no active revlets and Firefox had been restarted since the last was run.

The following Terminal command will give you a list of all the plugin instances that are running:

ps -ax | grep revWebPlay

You can then use the first number in each line with the kill command.

Code: Select all

Mac:~ you$ ps -ax | grep revWebPlay
59082 ??         0:00.39 /Users/you/Library/Application Support/RunRev/revWebPlayer/revWebPlayer.app/Contents/MacOS/revWebPlayer
Mac:~ you$ kill 59082
And that will free up the resources. You can of course also just reboot.

These leftover tasks don't always happen. I'm not sure yet what the trigger is, but 20 of them was quite a few. It can't be THAT uncommon - perhaps only happening when a revlet has some sort of crash or error.

So if you experience a slowdown, or have had many revlet crashes, do a scan.
~ Nonsanity
~ Chris Innanen

sadhu
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Joined: Fri Aug 21, 2009 10:47 pm
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Plug in problem with IE for Win XP Pro solved

Post by sadhu » Fri Aug 21, 2009 10:51 pm

Greetings,

Per my last email, I reported trouble getting revlets to work with Internet Explorer. I was pointed to the forum (and I will post there too) regarding a solution for Windows Vista which said the revlet had to be installed as the administrator. That didn't work on Windows XP Pro, which is what we have at my work.

However, that was the right clue, so thank you. The solution for Windows XP Pro, for me anyway (using IE 8, and recompiling the revlet with the latest beta version of Rev Enterprise) was to do the following:

*Download the revweb plug in, and save it, don't run it from the browser download
*Right click the file and choose "run as"
*Run as yourself (ie, whatever user you are logged in as, not administrator)
*In the 2nd dialog (wish I could send a screen shot) there is a little box under your name which says something about protect my computer
*It says, protect me from viruses etc etc. That is checked by default. Uncheck that box
*Then continue with the install of the revweb plug in


After that, IE 8 was able to successfully run the web page with the revlet, without asking every time to download the plug in.

I tried this also with another user in a remote office, leading them through the steps on the phone. I do not know which version of IE they have (6 is the company standard I'm told), and the page worked for them also. This means it is not a networking issue or firewall rules issue or other problem peculiar to our company, in my opinion.

So, it's good news! Whoo-hoo!

Cheers,
Sadhu

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