Can't upload icon

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maxs
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Can't upload icon

Post by maxs » Sat Jul 06, 2013 12:19 am

I get this message for 2 days whenever I try to upload an icon so I can upload my project.
A network timeout error occurred. Please try again later.

Any ideas? Just keep waiting?

Mag
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Re: Can't upload icon

Post by Mag » Sat Jul 06, 2013 12:48 am

I guess the 1024 icon on iTunes Connect... Already tried to change the image format?

maxs
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Re: Can't upload icon

Post by maxs » Sat Jul 06, 2013 1:34 am

All icons are png. I get the same error for all icon devices.

Mag
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Re: Can't upload icon

Post by Mag » Sat Jul 06, 2013 2:28 am

maxs wrote:All icons are png. I get the same error for all icon devices.
They requires only an icon, so maybe you are talking about screenshots? Try to use .JPG

Large app Icon
A large version of your app icon that will be used on the App Store. It must be at least 72 DPI, in the RGB color space, and 1024 x 1024 pixels (it cannot be scaled up). The file type must be .jpeg, .jpg, .tif, .tiff, or .png. It must be flat artwork without rounded corners.
3.5-inch Retina Display Screenshot
Screenshots for 3.5-inch iPhone and iPod touch Retina display must be 960x640, 960x600, 640x960 or 640x920 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format.
4-inch Retina Display Screenshot
Screenshots for 4-inch iPhone 5 and iPod touch (5th generation) Retina display must be 1136x640, 1136x600, 640x1136 or 640x1096 pixels, at least 72 DPI, in the RGB color space, and in the JPG or PNG format.
iPad Screenshot
iPad Screenshots must be .jpeg, .jpg, .tif, .tiff, or .png file that is 1024x768, 1024x748, 768x1024, 768x1004, 2048x1536, 2048x1496, 1536x2048 or 1536x2008 pixels, at least 72 DPI, and in the RGB color space.

jessamy99
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Re: Can't upload icon

Post by jessamy99 » Sun Aug 17, 2014 8:48 pm

I have written a little program for the mac that will produce all your icons, splash screens and screenshots for iOS and for Android.

You put in 7 or 8 pictures and it churns out all of them.
Instructions are included!

If anyone wants it I can send it to you.
Just email me and you can have a copy :)

jessamy99@gmail.com

All the best,
Jessamy.

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